Now every driver from our
call center has to undergo
mandatory safety training
before starting the work. I
think STK is a must for every
BPO today.
Satish Pradhan
XLS System
Privacy
Your privacy is important to Scrum System. This statement discloses the information
practices for Scrum System Web sites, including what type of information is gathered
and tracked, how the information is used, and with whom the information is shared.
Personal information
In general, you can visit Scrum System on the Internet without telling us who you
are and without giving any personal information about yourself. There are times,
however, when we or our partners may need information from you.
You may choose to give us personal information in a variety of situations. For example,
you may want to give us information, such as your name and address or e-mail id,
to correspond with you, to process an order, or to provide you with a subscription.
You may give us your credit card details to buy something from us or a description
of your education and work experience in connection with a job opening at Scrum
System that you wish to be considered for. We intend to let you know how we will
use such information before we collect it from you; if you tell us that you do not
want us to use this information to make further contact with you beyond fulfilling
your requests, we will respect your wishes. If you give us personal information
about somebody else, such as a spouse or work colleague, we will assume that you
have their permission to do so.
Using and Sharing Personal Information
The following paragraphs describe in more detail how Scrum System may use your personal
information and with whom we may share it. Depending on the type of Scrum System
Web site you are visiting, one or more of the paragraphs may apply. For example,
if you order a product from a Scrum System Web site, your information will be handled
as described in such paragraphs as Fulfilling Your Transaction Request and Marketing
Use.
Fulfilling your transaction request
If you request something from an Scrum System Web site, for example, a product or
service, a callback, or specific marketing materials, we will use the information
you provide to fulfill your request. To help us do this, we may share information,
with others, for instance, other parts of Scrum System, Scrum System's Business
Partners, financial institutions, shipping companies, postal or government authorities
(for example, Customs authorities) involved in fulfillment. In connection with a
transaction we may also contact you as part of our customer satisfaction surveys
or for market research purposes.
Marketing Use
The information you provide to Scrum System on certain Scrum System Web sites may
also be used by Scrum System and selected third parties for marketing purposes.
Before we use it, however, we will offer you the opportunity to choose whether or
not to have your information used in this way.
Scrum System Human Resources Web Sites (including Recruitment)
In connection with a job application or inquiry, whether advertised on a Scrum System
Web site or otherwise, you may provide us with information about yourself, such
as a resume or curriculum vitae. We may use this information throughout Scrum System
and its related entities for the purpose of employment consideration or your inquiry.
Except where you tell us not to, we will keep the information for future consideration.
Information for Business Partners
If you represent a Scrum System Business Partner, you may visit a Scrum System Web
site intended specifically for Scrum System Business Partners. We may use information
provided on that site to administer and develop our business relationship with you,
the Business Partner you represent, and Scrum System Business Partners generally.
For instance, this may involve using your information to send you details of Scrum
System Business Partner programs. It may also include sharing certain information
with other Business Partners (subject to any confidentiality obligations that may
exist), or Scrum System customers or prospects. In connection with a particular
transaction or program, we may also contact you as part of customer satisfaction
surveys or for market research purposes.
Scrum System Supplier Administration
If you represent a Scrum System supplier, you may visit a Scrum System Web site
intended specifically for use by Scrum System suppliers. We may use the information
provided on that site in connection with entering into or performing a transaction
with you. For example, this may include sharing information with other parts of
Scrum System, Scrum System's Business Partners, customers, shipping companies, financial
institutions, postal or government authorities involved in fulfillment. It may also
be used to administer and develop our relationship with you, the supplier you represent
and/or other Scrum System suppliers generally.
Scrum System Discussion Forums and Chat Rooms
If you participate in a Scrum System discussion forum or chat room, you should be
aware that the information you provide there will be made broadly available to others,
potentially inside or outside Scrum System, who have access to that discussion forum
or chat room. Also, please recognize that individual forums and chat rooms may have
additional rules and conditions. Each participant's opinion on a forum or chat room
is his or her own and should not be considered as reflecting the opinion of Scrum
System.
Other Scrum System Web Site Notices
In some cases, specific Scrum System Web sites may contain other notices about their
use and the information practices applicable to those sites.
Service Quality Monitoring
Certain Web transactions may also involve you calling us or our calling you. Please
be aware that it is Scrum System's general practice to monitor and in some cases
record such calls for staff training or quality assurance purposes.
Online Advertising
Certain companies help us deliver interactive on-line advertising such as banner
ads. These companies may collect and use information about customers to help us
better understand the offers, promotions, and types of advertising that are most
appealing to our customers. After it is collected the information is aggregated
so it is not identifiable to a specific individual.
Personalized URL Link
On occasion, we may personalize and customize Web sites for certain visitors. If
you visit one of these sites, you may find it customized with references to products
and/or services that we believe may be of interest to you, based on your previous
interactions with Scrum System and information you have provided to us. While you
are visiting these Web sites, we may collect information about your visit to better
tailor the site to your interests. An invitation to visit one of these Web sites
is usually presented as a personalized URL in an e-mail, a notice on a Web site
registration page, or as a response to you logging on to a certain Web site.
Notification of Changes
This privacy statement was last updated on 1st August 2009. A notice will be posted
on our Web site home page for 30 days whenever this privacy statement is changed
in a material way.
